Updated itinerary
Estimated arrival at the terminal: 14:10. Departure gate closes: 14:20. Transfer from arrival point to that gate takes at least 25 minutes. You cannot shorten the transfer in this task.
Connection Under Pressure: Make a Realistic Plan
Today’s goal: Use a timetable to explain a problem, request an option and confirm next steps.
Name: __________________ Date: ______________
Before you start
Which statement was a prediction rather than a confirmed fact?
Your mission
Defne is travelling as a passenger in this fictional scenario. Her incoming flight is delayed. Help her decide what she can reasonably do next. These documents are task evidence, not real airline rules.
Airline desk offer
A seat on the 19:00 flight is available with no change fee. The new boarding gate closes at 18:40. A meal voucher can be requested at this desk. The desk has not confirmed checked-bag arrangements.
Defne’s priorities
Reach the destination today if possible. Tell Maya about the delay. Do not leave before checking the new booking, boarding time and baggage instructions.
Talk and decide
Use the separate role cards. Keep your information private, ask questions, and agree a plan. Swap roles, change one constraint and repeat. Compare the two attempts.
Give a reason, ask a follow-up question, and check that your partner understood.
Write a final response
Complete the mission independently. Write a short final message summarising the agreed plan and identifying one fact you still need to check.
Your writing stays on this page. It is not saved or submitted.