Booking confirmation
Guest: Defne. Stay: 14–16 June, two nights. Standard double room confirmed. Quiet room requested, subject to availability. Check-in: 15:00.
The Room Request: Explain Your Priority
Today’s goal: Distinguish a request from a confirmation and negotiate a practical option.
Name: __________________ Date: ______________
Before you start
Why were both endings successful?
Your mission
Defne arrives at a fictional hotel before check-in. She wants somewhere quiet to rest. Read the booking and desk information before choosing a response.
Front-desk notice
Arrival time now: 11:00. Free luggage storage is available until check-in. A room near the lift will be ready at 15:00. A quiet room will be ready at 16:00. Both rooms have the same price.
Defne’s note
I would prefer a quiet room, but I am tired. I can choose whether getting a room sooner or having a quiet room matters more today.
Talk and decide
Use the separate role cards. Keep your information private, ask questions, and agree a plan. Swap roles, change one constraint and repeat. Compare the two attempts.
Give a reason, ask a follow-up question, and check that your partner understood.
Write a final response
Complete the mission independently. Write a short final message summarising the agreed plan and identifying one fact you still need to check.
Your writing stays on this page. It is not saved or submitted.